Shipping Policy
At EMMEL HOUSE AND CIJOCY FOODS PRIVATE LIMITED, we strive to deliver your favorite pizza and bakery items fresh and on time. Please review our shipping and delivery policy below to understand how we handle your orders.
1. Delivery Areas
We currently deliver to the following locations:
[Delhi, neighborhoods, or regions you serve]
If your location is outside our delivery area, you may not be able to place an order through our website.
2. Delivery Times
Orders are typically processed within 10 min of placement.
Delivery times may vary depending on your location and order volume but usually take between 50 minutes/hours.
Orders placed after 11:00PM will be processed the next business day.
3. Shipping Charges
Delivery charges vary based on your location and the size of your order.
Shipping fees will be calculated and displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order is dispatched, you will receive a confirmation with an estimated delivery time.
For any updates or changes regarding your order, please contact our customer support.
5. Delivery Process
Please ensure your delivery address and contact details are accurate to avoid delays.
Our delivery personnel will contact you if they are unable to locate your address or reach you.
6. Delivery Issues
If there are any problems with your delivery, such as delays, missing items, or damaged products, please contact us within 1 hours of receipt so we can promptly resolve the issue.
7. Pickup Option
We also offer in-store pickup at:
You can place your order online and select delivery time at checkout.
8. COVID-19 Safety Measures
We prioritize the safety of our customers and staff. Our delivery team follows all recommended health guidelines, including contactless delivery options.